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“When we made the decision to acquire the Oracle BI Applications we knew that we needed an integration partner. We have worked with BICG for many years with OBIEE. They have been on site, and we have worked with them remotely. They have been extremely helpful over the years. We looked to them to be partners with us on the deployment of the Oracle Bi Applications. They provide training, consulting, direction, guidance, and knowledge transfer. BICG provided everything that we needed to be successful..”

Tina Suttle – Diebold
Manager of Business Information systems includes Business Intelligence and Websolutions

“Our workload has had peaks and valleys over the last 3 years. We utilize BI Consulting Group as needed.”

Chad Kirchner, Medtronic

Support

BICGX fills the void that can be left when the initial implementation is completed and the customer is left to manage Oracle BI & EPM on their own.

BICG Extended Services (BICGX) from BI Consulting Group serves as the “eXtension” of BICG’s primary service offering of Oracle BI & EPM implementation from our Professional Services unit. BICGX fills the void that can be left when initial implementation is completed and the customer is left to manage their applications on their own.

“How much on-going support will we require?”

Once an implementation is complete, an organization must answer the outstanding question of, “How much on-going support will we require?” BICGX can help answer that question and customize an Extended Services support plan to meet the needs of your organization.

Due to the unique structure of BICGX, organizations are given the ability to tap into a large pool of experienced resources rather than be limited to a single resource’s perspective. BICGX Front-line Officers, Intelligence Agents, and the Special Forces group frequently collaborate to provide issue resolution.

To find out what Extended Services Plan would best suit your organizations needs, contact BICG today.
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