“We use Oracle Business Suite as our primary ERP. We have acquired BICG product through Oracle, with plug in adapters, and thought we could do it on our own and after 3 years were unsuccessful. We contacted BICG … within a week we had working instance of the BI Aps. We decided we had to work with BICG. It has been 3years now, we have had BICG do training, had consultants onsite. It has been a great relationship. We are a reference often for Oracle, and when we are asked I tell them that they need to do business with a company like BICG. They have done wonderful work for us. They are the first ones that I would recommend to do the work.”

Ware Hartwell - Los Alamos National Laboratory

“We recently implemented Financial Analytics Module, we are now working on integrated some retail water billing data form a CIS system. The system has been well adopted by the users. It has become a fundamental enterprise system to the company.”

Keith Niesner - LCRA
Functional Analyst for Data Warehouse and OBIEE platform

Monday
Mar072011

Motorola Implementation

“We implemented off the shelf service analytics proponent.  We were very pleased with BICG’s performance. They really came through for us. We couldn’t have done it without them. Folks they had on the project came through not only in terms of helping deliver, but also helping our technical teams come up to speed on the technology.  BICG has helped us to become self sufficient.”

George Woods- Motorola 

Software Development Manager for Oracle Apps and Siebell applications

Monday
Dec062010

Course 301

The instructor facilitized the course very well. She seemed to get to know the group and their needs/experience. She anticipated questions that probably should have been asked and was well prepared for those that were asked. For any unanswered questions (there may have been only one or two —though they seemed outside the scope of the course, anyway), she offered information, comment and honest response. She made the course comfortable and enjoyable while presenting the material very effectively. To ask questions, we simply had to type the question in chat (if not verbally stated). The instructor made the call of when to respond by private chat or share the information that may be valuable to the entire class (this is an assumption since I asked a question that was replied directly to me privatly, and there were others that must have been entered in chat windows that were shared with the class) … this was done seamlessly and very well.

I was skeptical about an on-line course for this subject… i didn’t anticipate how it could be done effectively. Using go-to-meeting was a great tool of choice, the instructor was able to show the materials and examples clearly. Each participant was seeing the same thing and participants could be offered control of the screen so that everyone could see where the trouble spots may be, which benefited everyone in the solution. I liked the group size of the course. Too few people and there wouldn’t be enough variety of participants and too many may lead to longer time required for everyone to catch up and assistance to be given to individuals who may need it.

– Nancy Freedkin, Motorola

Tuesday
Sep142010

Giant Eagle

This was the first time I attended a course (Course 401) via the web and I was surprised at how effective the instruction was and John’s ability to help students one-on-one. He was very knowledgable and was able to resolve issues quickly. He also showed a great deal of patience.

Managed the pace of the class well, treated all questions as important, managed his desktop very well so we could understand what we needed to do and how to debug problems

I liked that most of the course was hands-on, and that we were able to create a working repository from beginning to end. Good responsiveness by the Administrator in email and setting up connectivity testing (Thanks Judy!) and getting materials to us. For an online course, I think it was well-designed and well-run.

– Fred Bechtold

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